Terms of Use

1) Acceptance of these Terms

By accessing or using the Service (web and/or mobile), creating an account, or making a payment, the user agrees to these Terms.

If the user does not agree, they must stop using the Service.

2) What the Service does

The Service provides an AI-powered productivity assistant, including features like conversational AI, task management, note capture/search, focus sessions/analytics, and memory/context features.

Some actions may be automated (for example, creating or updating tasks/notes) based on user instructions.

3) Eligibility and account responsibilities

Users must be legally able to enter into a contract in their jurisdiction and must provide accurate account information.

Users are responsible for maintaining the confidentiality of their login credentials and for activities on their account.

4) User content and permissions

Users may submit content such as tasks, notes, chat messages, and preferences (“User Content”).

The user retains ownership of User Content, but grants the Provider a limited license to host, store, process, and display it solely to operate and improve the Service (including AI features like summarization, organization, and context/memory).

5) AI outputs and limitations (important)

AI responses may be inaccurate, incomplete, or inappropriate, and should not be relied on as professional advice (medical, legal, financial, or safety-critical decisions).

Users are responsible for reviewing and verifying AI outputs and for how they use the Service’s suggestions or generated content.

6) Acceptable use

Users may not: (a) misuse the Service to break laws, (b) attempt to reverse engineer or disrupt the Service, (c) upload malicious code, (d) harass others, or (e) use the Service to generate or distribute illegal or harmful content.

The Provider may suspend or terminate access if these rules are violated.

7) Paid plans, billing, and Paystack payments

If the Service offers paid plans (subscription and/or once-off purchases), fees and plan details will be shown at checkout or in-app before payment.

Payments are processed via Paystack, and the user authorizes Paystack to charge the selected payment method for the amounts due.

The Provider does not store full card details; payment processing is handled by Paystack under their terms.

8) Renewals (if subscriptions apply)

If subscriptions are offered, subscriptions may renew automatically unless cancelled before the renewal date shown in the user’s billing area.

Access to paid features may remain active until the end of the current billing period after cancellation.

9) Service changes, availability, and beta features

The Service may evolve frequently (including beta/experimental features), and features may be added, removed, or modified.

The Provider does not guarantee uninterrupted availability and may perform maintenance or updates that affect access.

10) Data storage and deletion

The Service may store tasks, notes, chat sessions, focus sessions, and AI memory/context linked to the user account.

Users may request deletion of their account and associated data, subject to legal, security, and operational retention requirements.

11) Intellectual property

The Provider retains all rights to the Service, including branding, design, code, and proprietary systems, excluding User Content.

Users receive a limited, non-transferable license to use the Service for personal or internal business productivity only, unless otherwise agreed.

12) Termination

Users may stop using the Service at any time.

The Provider may suspend or terminate access if required by law, for security reasons, non-payment, or misuse.

13) Disclaimers

The Service is provided “as is” and “as available,” without warranties of fitness for a particular purpose, accuracy of AI outputs, or uninterrupted operation.

Some jurisdictions do not allow certain disclaimers, so some of these may not apply to all users.

14) Limitation of liability

To the maximum extent permitted by law, the Provider is not liable for indirect or consequential losses, loss of data, lost profits, or reliance on AI outputs.

If liability cannot be excluded, the Provider’s total liability will be limited to the amount paid by the user to the Provider for the Service in the last [e.g., 3 months / 12 months], unless law requires otherwise.

15) Governing law

These Terms are governed by the laws of South Africa, unless mandatory consumer protections in the user’s country require otherwise.

16) Contact

Support and legal notices: support@enduraservice.co.za / [business address].